3D printers Service Plans

Don’t let unexpected downtime disrupt your business!

Sinterit’s Service Plans offers comprehensive protection for your 3D printer – minimizing downtime and maximizing productivity.

Extended protection for up to 5 years

Replacement unit during repair

Remote support from our experts

Parts production support in case of downtim

Sinterit’s extended warranty works with

SUZY – explore full features

LISA X – explore full features

Discover the benefits of Sinterit's Service Plans

Complimentary repair service for hardware defects due to material or manufacturing faults

PrintPro Remote Assist – expert support delivered remotely by Sinterit’s engineers

PrintPro Masterclass – comprehensive training on printer operation, maintenance, and process optimization

Shadow Manufacturing – emergency production support handled directly by Sinterit to minimize downtime

Service Unit – replacement device provided during printer repair

Flexible terms – select service duration of 1, 2, 3, 4, or 5 years; opting for a longer plan offers better value

Service Plans pricing
Warranty Table

	1 Year		2 Years		3 Years		4 Years		5 Years
	Lisa X	Suzy	Lisa X	Suzy	Lisa X	Suzy	Lisa X	Suzy	Lisa X	Suzy
Standard warranty	Included	Included	7,750€	5,790€	11,250€	8,450€	14,550€	10,990€	17,650€	13,350€
Online repair
Repair at customer site
Repair at Sinterit
Extended warranty	3,990€	2,990€
Standard warranty
Shadow Manufacturing
Service Unit
PrintPro Remote Assist
PrintPro Remote Masterclass

Please note: Final pricing may vary depending on the type and number of Sinterit devices you own.

CHECK OUR SETS

How does it work?

Purchase a Lisa X or Suzy printer bundled with a Service Plan

Get access to priority support and services

Renew your Service Plan before it expires: extend your coverage up to 5 years total

FAQ

When should the Service Plan be purchased?

The Extended Service Plan must be purchased at the same time as your printer, within a single order. It cannot be added later as a standalone option.

Which parts are covered under the Service Plan?

The Service Plan covers repair or replacement of hardware components affected by material or manufacturing defects.  It does not cover consumables (e.g. recoater strips, seals, laser protective glass), misuse, unauthorized modifications, or third-party materials and software.

What is the procedure for returning the replacement unit (Service Unit)?

The replacement unit must be returned within 14 days of receiving your repaired printer. If not returned within 30 days, it will be considered a purchase, and you will be invoiced for the full value of a new unit.

Is the Service Plan transferable to another printer or user?

The Service Plan is linked to a specific printer and customer at the time of purchase. It is non-transferable, even within the same organization or between identical devices.

How does Service Plan renewal work?

You can renew your Service Plan at any time before the current coverage expires. However, the total coverage period is limited to a maximum of five consecutive years.

Check details here.

Still have questions?

Your concerns may include costs, ROI, customer support, print quality, or printing speed. We have helped thousands of companies make the right choice.

The Administrator of your personal data is Sinterit Sp. z o.o. with its registered seat in Krakow, ul. Nad Drwina 10 bud. B3, 30-741 Krakow, entered in the register of entrepreneurs kept by the District Court for Krakow - Śródmieście in Kraków, XI Economic Division of the National Court Register under KRS number: 0000535095, tax identification number (NIP): 6793106416. Your personal data will be processed solely for the purpose of providing you with an answer to the enquiry sent via the contact form. The legal basis for the processing is your freely given consent (Article 6(1)(a) of the RODO/GDPR), which is necessary to fulfil the indicated purpose. Your data will be stored for the period necessary to respond or until you withdraw your consent. You may withdraw your given consent to the processing of your personal data at any time, which does not affect the lawfulness of the processing carried out on the basis of your consent before its withdrawal. In addition, you have the right to access, rectify, transfer, erase or restrict the processing of your data and to object to the processing. Detailed information regarding the processing of your personal data is contained in our Privacy Policy (click here).

Pricing

Below there are approximate costs for some example models.

Be aware that the quotation assumes that there is only one piece printed. In SLS technology, the cost per part will be much lower with a higher number of elements printed at once.

Flexible
Standard

Model

Dimensions

PA12
Smooth

PA11
Onyx

Flexa
Grey

Flexa
Soft

TPE

Below

Model volume:

Total print height:

6.82 cm

Dimensions:

65 x 65 x 63 mm

51,30 €

Crank

Model volume:

28.12 cm^3

Total print height:

6.82 cm

Dimensions:

65 x 65 x 63 mm

49,90 €

Derailleur

Model volume:

28.12 cm^3

Total print height:

6.82 cm

Dimensions:

65 x 65 x 63 mm

71,80 €

Driller housing

Model volume:

28.12 cm^3

Total print height:

6.82 cm

Dimensions:

65 x 65 x 63 mm

157 €

Model

Dimensions

PA12
Smooth

PA11
Onyx

Flexa
Grey

Flexa
Soft

TPE

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

Crank

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

Model volume:

28.12 cm^3

51,30 €

3D printers Service Plans

Don’t let unexpected downtime disrupt your business!

Sinterit’s Service Plans offers comprehensive protection for your 3D printer – minimizing downtime and maximizing productivity.

Sinterit’s extended warranty works with

Discover the benefits of Sinterit's Service Plans

Service Plans pricing

How does it work?

Overcome Your Challenge with the Right 3D Printer

FAQ

When should the Service Plan be purchased?

Which parts are covered under the Service Plan?

What is the procedure for returning the replacement unit (Service Unit)?

Is the Service Plan transferable to another printer or user?

How does Service Plan renewal work?

After Sales

Sales

Products

Printers

Solutions

Materials

Contact support

Peripherals

Software

Service Plans

Knowledge

Company

Where to buy

Pricing

Get a free sample box

3D printers Service Plans

Don’t let unexpected downtime disrupt your business!

Sinterit’s Service Plans offers comprehensive protection for your 3D printer – minimizing downtime and maximizing productivity.

Sinterit’s extended warranty works with

Discover the benefits of Sinterit's Service Plans

Service Plans pricing

How does it work?

Overcome Your Challenge with the Right 3D Printer

FAQ

When should the Service Plan be purchased?

Which parts are covered under the Service Plan?

What is the procedure for returning the replacement unit (Service Unit)?

Is the Service Plan transferable to another printer or user?

How does Service Plan renewal work?

Want solve your project challenge ?

Download the checklist that will save your time and simplify the decision-making process when choosing a 3D printer for your project.

Pricing

Get a free sample box

Download the checklist that will save your time and simplify the
decision-making process when choosing a 3D printer for your project.